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EP7 4510TV Podcast – Jet Xavier – Elite Performance & Mindset Coach

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Arguably, Australia’s leading elite performance mental skills and mindset coach, Jet Xavier talked with Scott Lachmund from Caboolture – 4510TV about being ‘busy’ might not mean you’re ‘productive’.

“So the whole just, ‘I’m busy, therefore I’m creating success’ model is an old outdated model,” Jet Xavier said in the podcast interview.

“It’s not working.

“It’s creating…

“The studies show around wellness and well-being, that half of the people in business don’t have any balance.

“They don’t have good relationships.

“They don’t have health.

“They don’t have great connections to their family.

“So it’s important that business owners in particular, understand how to change from being busy to being productive and you do that through having a working model.”

The interview is wide-ranging around business and health.

Read the Jet Xavier podcast interview TRANSCRIPT

Scott Lachmund: Hi, Scott Lachmund, for the 4510TV podcast series, episode seven today for our viewers, we’re talking to Jay Xavier, elite performance and mindset coach. Jet Xavier is Australia’s leading elite performance mental skills and mindset coach in the real estate sales industry. He Is a leading speaker, presenter, trainer and writer who has conducted over two and a half thousand elite performance mental skills and mindset coaching, mentoring and training sessions with various agents and major agencies across Australia and overseas.

Scott Lachmund: Jet’s “Be, live, and sell,” message is designed to create a personal revolution for sales agents and principals in their business and life to increase success at every level. Jet is a pioneer in this space as his training and coaching techniques bring the latest neuroscience, positive psychology and elite performance models to agents and principals.

Scott Lachmund: Jet understands what it takes to be successful, he left school and home at the age of 14, spent most of his teenage years homeless on the streets of King Cross, and at 17 was found dying in a park from a heroin overdose. His time on the violent streets of King Cross involved in drugs and crime world taught him about resilience and never giving up. His story is also a powerful message of how one can overcome severe adversity and recover to become a great success in life and business. Now we spoke with Ray Wood, all the way from Canada, on one of our previous episodes about a work life-balance, but Jet, in his field, let’s say good day to him. Good morning Jet.

Jet Xavier: Good day mate, how are you today?

Scott Lachmund: Very good, very good. I’ve given you a bit of intro but today we want to talk to you, the expert, the mindset coach about how we can set ourselves up for the year ahead. Maybe what some local businesses can do in managing their stress and anxiety, and achieving that balance in life and work that we talk about. And for our viewers, I’ve known Jet for a few years now, and actually been one of his students helping with my personal growth and management of real estate, but it’s not just the real estate industry. Jet can service any business around Australia, around the globe about performance and leaders. Jet, without too much delay mate, we try to keep our podcast to that 30 minute mark and we’ve got a few questions for you. So let’s start with… I gave you the bit of intro, anything else you want to add there, mate?

Jet Xavier: No, that sums it up mate, still alive and teaching, and loving life. That’s the most important thing mate, and always growing and always learning so-

Scott Lachmund: And you’re on the Gold Coast for our viewers. And you are a living example of you practise what you preach, you’re having a healthy lifestyle, you’re exceeding in your own business and life’s pretty good for you.

Jet Xavier: Yeah, well, I guess that has to be in authenticity in the way you live your life. If you’re not healthy, if you’re not managing your relationships, your business, your finances, your family and your social networks, your self-care, Then you’re not being authentic to yourself. And being authentic is not about being perfect, but it’s about placing importance on the things that matter, the things that you value and not compromising on those things.

Jet Xavier: And most people’s lives in any business, if they’re running a business, or because they’re talking about business, are out of alignment because they focus on the non-important things first, and then they leave the most important things to last. And that’s where the impact happens, and people suffer. Their health suffers, their relationships suffer, their family connections suffer, and their business suffers as well. They’re not potentializing their business because they’re not focusing on the real important things around authentic living, and around focusing on what’s the most valuable thing to them first, and then going and running a business second.

Scott Lachmund: Yeah, totally agree. I think, I’ve been guilty of it in the past as well, sometimes we put on a very brave front, but like the duck on the water underneath the water paddling like mad and getting nowhere sort of thing, so now authenticity is a great start. I’ve listed out some topics that we can get through this morning for our viewers, listeners, how can business owners and professionals manage their stress and anxiety to avoid burnout Jet?

Jet Xavier: Well, I think one of the things they’ve got to make it a priority. So we focus on, and we put our energy towards what our priority is. And if that priority is chasing the dollar, if that priority is chasing status, chasing power, chasing just a successful business, chasing being a millionaire, whatever, if that’s our priority, well then there’s some impacts that come with that. If that priority is our health, if that priority is good relationships, if that priority is working smarter, efficiently and effectively. If that priority is looking at what we value and what we’re going to spend our time on and still build a great business and have a great life, well then that lessens the impact of the normal run of the mill business owner, which I’ve been as well, someone who’s driven themselves into the ground because we think that’s what we need to be doing when that’s totally the opposite of what we should be doing.

Jet Xavier: We should be taking care of ourselves, our families, our relationships, the things that are important and then still creating successful businesses. So the first thing is making it a priority, and if it’s not a priority nothing’s going to change, so that’s number one. The second thing is understanding what your values are because if you don’t understand what your values are, it’s hard to prioritise anything. And if your value is health, if your value’s being a great parent, if you value being in a great relationship, your value is working in an effective and efficient way, well then you’re going to tune into that and you’re going to align with that and you going to be more effective.

Jet Xavier: And then the third thing I think is, I believe that energy is probably one of the most important things when it comes to success in anything we do. And for me, energy is made up of four things, it’s made up of our mental gain, our physical gain, our spiritual gain, and our emotional gain. And if we align those four areas or quadrants, then we turn up as better people. We turn up as better versions. We turn up in a better energy. We show up at a higher level of existence and therefore, we create more success with less impact. For me Scott, it’s all about more success with whatever it is we’re trying to achieve, less impact.

Scott Lachmund: True, True. Jet, let’s flow on, how can… You hear people… I might say to a fellow business owner, “How ya going mate?” And he goes, “I’m busy. I’m flat out, I’m so busy.” But sometimes being busy isn’t being productive, and being busy doesn’t mean you’re being successful. How can business owners increase their productivity through leverage and not just by being busy?

Jet Xavier: Well, it’s got to have a model to work through Scott. So the whole just, “I’m busy, therefore I’m creating success” model is in old outdated model. It’s not working. It’s creating… The studies show around wellness and wellbeing, that half of the people in business don’t have any balance. They don’t have good relationships. They don’t have health. They don’t have great connections to their family. So it’s important that business owners in particular, understand how to change from being busy to being productive and you do that through having a working model. So what’s your working model? My working model is, how efficient can I be? How effective can I be? How sustainable can I be? So everything goes through those filters. So am I being effective, efficient today Scotty? Am I being effective and am I being sustainable?

Jet Xavier: If I’m working in that model, then I know that I’m going to be productive and not busy. Busy is just like sitting on a rocking horse and going as fast as you can, yo go fast, you get nowhere. So you’ve got to have a model, a working model. I’ve had guys in real estate particularly, come to me who have burnt out very successful, but burnt out. Being hospitalised, stress, anxiety, the whole thing, because they had the wrong working model. They had the, “If I’m busy then I’m going to be successful” model as opposed to, “If I’m efficient, effective, and sustainable, I’m going to have an even better model.” And we’ve tripled and quadrupled their income streams through changing the model. It’s the same as values, it’s your value model. I mean, my value model is if it’s, I’m not passionate about it, if it’s not fun, and if I can’t be creative, well then I’m not going to get involved in it.

Jet Xavier: So I set my life up accordingly. But most people are chasing the dollar because they’re chasing materialism because they’re stuck in consumerism, because they’re stuck in creating status. So they’re leased to the max, they’re over mortgaged, all of these things that are putting pressure on them to perform and create income and it just backs them into a corner that most people can’t get out of, and that’s where all the stress comes from. But we pull it back and simplify and say, “Well hang on a second, what do I want my life to look like? What do I want my business to look like? What am I trying to get out of this? What is the best model that I can use so that I excel, create an amazing business, be successful as I can be, but have less impact, have the life that I want?” So a working model is very important and most that I come across don’t have a working model. It can just turn up, get busy and hope for the best.

Scott Lachmund: Yeah. Yeah. And that’s, as you say, that’s where it hits a wall and then they wonder where they went wrong, yep.

Jet Xavier: It falls apart and there’s no arguing. The jury is out. We’ve got some massive problems within business around wellness and wellbeing. Stress is high, anxiety’s high. All of this stuff that’s happening in business is happening globally. And we do the first ever research in real estate around wellness and wellbeing, and we found stress, people out of balance, they’re not healthy and disconnected to family, there’s a whole range of things that are happening, and then that correlates to what’s happening in normal business around the world.

Jet Xavier: So the jury’s out on the fact that we’ve got some major issues. I mean the World Health Organisation says, by 2030, stress will be an epidemic. And so, it’s not that we’re guessing here, we know it’s true. It’s, what are we going to do about it and what does the individual going to do about it? What commitment level are they going to make to creating a life that they actually really want, not a life they think they should have? That’s a difference.

Scott Lachmund: Yeah. You mentioned you were a pioneer, you started the first wellness and wellbeing study in the real estate industry ’18, and this year ’19, I saw you’re ready to-

Jet Xavier: 2017 and 2018 were just about the release of the billennial report [crosstalk 00:11:34]

Scott Lachmund: I spotted that yes. So you’re about to release a report, can I ask from those studies, has there been a shift? Has there been a movement towards the awareness of people’s wellbeing in the industry?

Jet Xavier: There’s been some small really minute shifts in some areas, but not enough to go, well, things are changing, and there’s been some things that are going backwards. Especially around people feeling like they have direction and purpose and they’re part of something bigger, that’s something that’s going backwards as well. People are disengaged within the workplace. The stress, the balance, the health stuff is pretty much on par. Up a little percentage, but not enough to go, well, it’s changing. So-

Scott Lachmund: Yeah, and that probably needs to come from, we’ve spoken off air, it needs to come from an industry perspective as well to try to implement it just as important as skill training. It should be part of all training for the industry.

Jet Xavier: Yeah. Well one of the things that came out of the first report was that the onboarding process within particularly the real estate industry, needs to change from just being your skillset onboarding process to being a skillset onboarding process, plus say, how do you manage stress, emotional management, life balance management as well, onboarding process so that people are prepared for the rigours of real estate. Because it’s a high pressure, stressful business. There’s no doubt about that. You can’t change that. That preparing people for that is important and that’s not happening, and that was one of the things that came out of the first report. And things are changing, it’s becoming… I spoke at a big leadership event, a couple of hundred leaders this year, and they’re very responsive to the fact that things need to change and it needs to come from leadership.

Jet Xavier: Leaders need to be wellness and wellbeing leaders themselves, and that’s going to make a shift. There’s also a lot of stigma particularly in the real estate industry around reporting around mental health in particular, or around stress. You can’t have a bad day in real estate and talk about it because you’re looked at as being weak. You’re told to harden up, all that type of old school type of mentality when we’ve got people suiciding in our industry, it’s got relationships falling apart, we’ve got people with really serious health issues. And these aren’t people that are just being mean, these are people that are making $1 million a year in commissions. These are top agents. So we did have an issue and there’s a lot of good stuff that’s happening in the industry that’s changing that.

Scott Lachmund: Yep. Let’s focus back on, I think what we’re talking about today, it’s global Jet. It’s in an industry you could be a local ice cream shop owner and still experience the same stresses as a high performance athlete, or a high performance business manager in one of the sky towers in Brisbane. I think it’s a global issue. I’ll probably skip past, I had a point of how can people achieve personal balance in their life in business. But I think we touched on it in the beginning of our podcast that it’s really about that focus of values and what’s important to you and when you start to use those priorities and prioritise what’s important in life, I think that’s where people will start to discover this balance that we speak of. How about we move on-

Jet Xavier: Well that’s staying authentic to yourself. So you’ve got to start there.

Scott Lachmund: Yeah, definitely mate, and again, I don’t mind sharing personal things on our 4510TV podcast series, our followers, listeners, viewers, they all know who Scotty is in Caboolture and we’re getting an audience around the world now. But I don’t mind sharing that, I guess a couple of years ago, we had some intensive training between yourself and I as a client and I think at the end of the day, family came to the top of the list.

Scott Lachmund: And when I started to focus on that, other things flowed, when I was spending time and enjoyment with grandkids and family, business came second. And with my energy and my happiness, other things sort of rolled and I think at the time you called it, being in flow, and for a long time now, maybe 18 months, two years, I feel like I’m in flow because I’m prioritising what is important. And people say to me, if Scotty’s happy, everyone’s happy. So I sort of, I take that on board daily. Let’s go to, for any listeners out there that are in business or fighting the stress, how can they take charge of their health and feel more vitality and energy to go into that business environment?

Jet Xavier: Well, it gets back to those four quadrants I talked about, yeah? So you got to get your mental health right, you got your self talk, right, you’ve got to get your mindfulness right. You’ve got to get the chatter that sometimes draws business owners in, right? You’ve got to quiet the mind and be able to control the mind, and you’ve got to be able to have the right stories that you’re telling yourself on a day to day basis. I think that’s really important. And then emotional regulation is definitely important, if you’re always reactive to things then you’re always going to create stress and cortisol through your body. So emotional regulation is very important. The Navy Seals, they say calm is contagious, and so you’re less reactive to the stresses of life emotionally, then you’re going to have a better experience, and then you get to perform better and enjoy it more.

Jet Xavier: Physically, of course, being fit is hands down that’s the best thing you can do because it produces endorphins and you feel great and you’re just healthy, you live longer. There’s a lot of studies that show cardiac issues with men, and stress with women come from work and different work practises around disengagement, so your physical health is very important.

Jet Xavier: And then I think the spiritual health is important and that’s your purpose, your passion, your meaning, your fulfilment. I mean, are you happy? Are you fulfilled? Do you have meaning? Is there something you’re getting up in the morning for? I think those four things, they’re the most important things that a business owner or person who is trying to manage stress can focus on. Because when they’re out of alignment, then we’re out of alignment, and we’re emotionally on a roller coaster. We’re mentally in the wrong space. We’re physically dragging ourselves around. And we’re aimless, we have no purpose, we’re not focused on anything that’s giving us any meaning or fulfilment. So if I’m working with someone, I’m going to focus on those four, core quadrants of existence and energy and bring those up to a level where they’re aligned, working, and producing the results that the person wants.

Scott Lachmund: Yeah. A quick one on diet mate, people… We get back to that… It keeps on reflecting people say, “I’m busy, I’m busy. I didn’t have time to stop for lunch today or I didn’t eat well today, or.” I’ve seen through social media channels, you make a super duper green looking thing every morning that you drink. Tell us what’s in the super juice mate?

Jet Xavier: No, mate I got that from Joe Rogan. I don’t know where he got it from, but it’s just an energy lifter green juice. It’s spinach, cucumber, kale, some pineapple or pear, some garlic, some ginger, and that’s pretty much what it is. Put some Vital Green powder in it as well, and off you go. I’m very… I’ve lost seventeen kilos over the last couple of years, very dedicated to my health. I’m 54 now. So it’s like, well, I’m going to maintain a high level of health so that the next 10, 15, 20, 30 years are going to be great. And so, it’s again, it’s a value, it’s something that’s important, it’s a priority, it’s something that I get a benefit from, and then that reflects in the way I think, it reflects in my emotional state, and then it reflects in my spiritual state as well.

Scott Lachmund: Yeah, it all ties in together, whatever we talk about diet, health, mental, stress, it all comes back to, as you’re saying, those four quadrants. So our 4510TV podcast series, episode seven, we’re up to now and pumping through them and I’m coming off the back we spoke with Ray Wood about his work life balance in a sneak preview of his life globally. You’re an influencer Jet, for a few years now, many years you’ve been influencing in the real estate industry, but I know that you can lead and manage, have coaching sessions with any industry. You’ve got an event coming up to kickstart 2020 in early February. Can you tell our listeners about that?

Jet Xavier: Yeah, well it’s an invitation only event actually, in 2020 called the Sustainable Leader. And it’s the leaders that who wants to create more sustainability within themselves and their own lives. There’s a lot of programmes around that look at how to be better leaders to manage people, businesses, cultures, growth, operations, all that type of stuff, which is good, but there’s not enough around taking care of the leader themselves.

Jet Xavier: So it’s about how do we equip you, the leader, to sustainability so that you’re taking care of. And then obviously the byproduct is better leadership and all the other stuff but it’s not about focusing on how you can lead others, it’s about how do you lead yourself? How do you take care of yourself? How do you get those quadrants into line? And what is sustainable leadership? What is a sustainable leader? So, that’s all happening in February. I mean if people are listening to this and they’re interested in that, just send an email, and just put Scotty-

Scott Lachmund: Yep.

Jet Xavier: -in the email and I’ll know they’ve listened to it from here, and I’ll have a chat and see if they qualify. If they’re interested to come along and then look at inviting them.

Scott Lachmund: Yep. Excellent. We also, as part of our podcast productions, we’ll have some notes on the podcast page and there’ll be some links there to Jet’s website as well, and also some details there where you can talk to Jet. And as I say, I’d probably open it up regardless of what industry or business you’re in, if you’re in a management role or an ownership role, and leadership and sustainability is important to you, Jet is certainly your man. Mate, to wrap up our podcast for today, anything else you’d like to add going into the new year? Sorry, before I say that, I guess people that have listened, they’re probably looking, reflecting back on the year 2019 and wondering what they have achieved, and maybe for some they’re reflecting back and going, wow, I was busy, but I’m not sure what I did. How can we set ourselves up for the new year?

Jet Xavier: I think it’s about getting back to the 2020, what’s important to me? What’s important? What are the most important things to me? What means the most? Where should I spend my time? Where should I spend my energy? Start there, that’s very important. And then the next thing is within that, how do I be the most efficient, effective, and sustainable I can be within those areas of importance and things that I value? If you start there everything else takes care of itself.

Scott Lachmund: Yeah, most definitely. All right, there it is. For our listeners, map it out, what does 2020 look like for you and how you’re going to achieve your goals? And if you’re a bit stuck on that question, as we say, reach out through Thanks very much for your time, mate. Episode seven on the podcast series, and I love your work and we’ll no doubt see each other in the new year.

Jet Xavier: Mate, Merry Christmas. You’re doing a great job, mate. Thanks for the opportunity.

Scott Lachmund: All right, talk soon.